Privacy policy

In the event of any discrepancy between this English version and the Spanish original, the Spanish version prevails.

Whenever we need to obtain information from you, we will always ask you to provide it voluntarily and expressly. Data collected through the website’s data collection forms or by other means will be incorporated into the processing systems of GRUPO DERMATOLÓGICO MER SL.

This entity will process the data confidentially and solely for the purpose of providing the requested services, with all the legal and security safeguards required by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR), and by Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Who is the controller of your data?

  • The controller is GRUPO DERMATOLÓGICO MER SL
  • Its CIF is: B24791022
  • Its registered address is: CALLE TIMONEDA NUM 4, PLANTA B, PUERTA 01 – VALENCIA (46008)
  • Email address: info@dermamer.es
  • Email address for exercising rights: rgpd@dermamer.es
  • Commercial Registry of Valencia, electronic folio, IRUS 1000461086672, sheet V-229849, 1st entry

Data Protection Officer contact details
dpo.mer@lock4data.es

For what purposes do we process your personal data?

At GRUPO DERMATOLÓGICO MER SL, we process the information provided to us by data subjects fairly, lawfully and transparently, in compliance with Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

If you are a CLIENT/PATIENT or USER:

If you are a client/patient or user, we will process the following categories of personal data:

  • Identification data (first name, surname, DNI…)
  • Contact details (email address, WhatsApp…)
  • Bank details (account number, bank card…)
  • Financial data if you apply for financing (payslip, documents relating to financial solvency…)
  • Medical record data (health information, images, etc.)
  • Other data (provided by the data subject in open forms or communications)

We process your data for the following purposes:

  • Managing the requested services, information and/or products.
  • Providing treatment and medical follow-up.
  • Sending communications of interest (if the data subject has given the appropriate authorisation)
  • Complying with the legal obligations applicable to the controller.

If you are an EMPLOYEE or JOB APPLICANT:

If you are an employee or applicant/candidate, we will process the following categories of personal data

  • Identification data (first name, surname, DNI…)
  • Data included in your curriculum vitae (education, work experience, hobbies…)
  • Contact details (email address, WhatsApp…)
  • Bank details (account number, account holder, SEPA mandate)
  • Image
  • Other data (provided by the data subject in open forms or communications)

We process your data for the following purposes:

  • Managing the rights and obligations relating to the contractual relationship.
  • Selecting candidates
  • Using, reproducing, or publishing an image, name, and voice (if the data subject has given the appropriate authorisation)
  • Complying with companies’ legal obligations.

If you are a SUPPLIER to our company:

If you are a supplier, we will process the following categories of personal data:

  • Identification data (first name, surname, DNI…)
  • Contact details (email address, WhatsApp…)
  • Bank details (account number, billing…)
  • Other data (provided by the data subject in open forms or communications)

We process your data for the following purposes:

  • Administrative, accounting and tax management.
  • Monitoring and oversight of the commercial relationship.
  • Complying with companies’ legal obligations

Am I required to provide personal data?

GRUPO DERMATOLÓGICO MER SL will request only the data strictly necessary for the purpose for which they are collected. If the data are not provided, the requested service cannot be provided.

How long will we retain your data?

Personal data provided and obtained during the relationship between the data subject and GRUPO DERMATOLÓGICO MER SL will be retained for a maximum period of 5 years from the last confirmation of interest, or for as long as a legal provision requires us to retain them, in which case they will be duly blocked and deleted when they are no longer necessary.

What is the legal basis for processing your data?

In compliance with Article 6.1 of Regulation (EU) 2016/679 of 27 April, we inform you that the legal basis for processing your data is as follows:

  • the data subject has given consent to the processing of their personal data for one or more specific purposes; and/or
  • processing is necessary for compliance with a legal obligation to which the controller is subject; and/or
  • processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.

To which recipients will your data be disclosed?

Data processed by GRUPO DERMATOLÓGICO MER SL may be disclosed to third parties when required by a legal provision.

GRUPO DERMATOLÓGICO MER SL also uses service providers to which data must be disclosed in different business areas (administration, accounting, taxation, marketing, employment matters…). The relationship with these companies is governed by Article 28 of Regulation (EU) 2016/679 of 27 April (GDPR). Data accessed by these companies will be used only for the necessary business purpose and will not be retained for any further purpose.

What are your rights when you provide us with your data?

Every data subject has the right to obtain confirmation as to whether or not GRUPO DERMATOLÓGICO MER SL is processing personal data concerning them.

Data subjects have the right to access their personal data and to request the rectification of inaccurate data or, where applicable, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, data subjects may request the restriction of processing of their data, in which case we will retain them only for the establishment, exercise, or defence of legal claims. Users may also exercise their right to object to the processing of their data. GRUPO DERMATOLÓGICO MER SL will cease processing the data unless there are compelling legitimate grounds, or for the establishment, exercise, or defence of legal claims.

The user may send a written request to GRUPO DERMATOLÓGICO MER SL at the controller’s address, or by means of an email to the address stated in the heading of this Policy (rgpd@dermamer.es), enclosing a photocopy of their identity document, at any time and free of charge, in order to:

  • Withdraw the consents given.
  • Obtain confirmation as to whether or not personal data concerning the User are being processed.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the erasure of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Obtain restriction of processing of the data where one of the conditions established in data protection legislation is met.
  • Request data portability.
  • Contact the DPO of GRUPO DERMATOLÓGICO MER SL
  • Lodge a complaint with the supervisory authority (www.aepd.es), the Spanish Data Protection Agency (AEPD), if you consider that the rights granted to you by applicable data protection legislation have been infringed.

GRUPO DERMATOLÓGICO MER SL adopts the corresponding security levels required by the aforementioned personal data protection legislation and other applicable legislation. These security levels are mandatory for entities that access our information under a contractual and/or service relationship, pursuant to Article 28 of Regulation (EU) 2016/679 (GDPR)

Nevertheless, it accepts no liability for loss or damage arising from alterations that third parties may cause to the user’s computer systems, electronic documents, or files.

Cookies may be used while website services are being provided. Cookies are physical files containing personal information that are stored on the user’s own device. The user may configure their browser software to prevent cookie files from being created or to provide a warning when they are created. Please review our cookie policy using the link provided on this website.

If you choose to leave our website through links to websites that do not belong to our entity, GRUPO DERMATOLÓGICO MER SL shall not be liable for those websites’ privacy policies or for any cookies they may store on the user’s computer.

Our email policy is limited to sending only communications that you have requested to receive.

If you prefer not to receive these messages by email, we will offer you, through those messages, the opportunity to unsubscribe from these communications and withdraw your consent to receiving them, in accordance with Article 22 of Title III of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

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